Criteria A-Z

As we manually underwrite our mortgages we’re much more flexible with our criteria than most. Using our common sense approach (and our ears!) means we can cater for a larger variety of life stages and circumstances for your clients than many other lender. 

Browse criteria by A-Z below or search criteria by keyword to find what you need.

Take a look at what we have to offer
Owner Occupier Criteria
Contractor Income: Seasonal Contract

Our standard acceptability

Not Acceptable

Criteria definition:

Displays if we will accept Seasonal Contract as an acceptable source of income for affordability purposes.

Our policy notes:

We do not accept this as a source of income.

Last updated:

20 April 2017

Contractor Income: Short Term Renewable Contract

Our standard acceptability

Acceptable

Criteria definition:

Displays if we will accept Short Term Renewable Contract as an acceptable source of income for affordability purposes.

Our policy notes:

If for self-employed contract workers these are acceptable.

Last updated:

11 July 2017

Contractor Income: Sub contractor

Our standard acceptability

Acceptable

Criteria definition:

Displays if we will accept Sub contractor as an acceptable source of income for affordability purposes.

Our policy notes:

Sub contractors normally refer to those employed under the CIS scheme and, as such, we regard them as self-employed.

Last updated:

08 May 2017

Contractor Income: Temporary Contract

Our standard acceptability

Not Acceptable

Criteria definition:

Displays if we will accept Temporary Contract as an acceptable source of income for affordability purposes.

Our policy notes:

We do not accept applications from those on temporary contracts as we do not feel this income can be relied on.

Last updated:

03 July 2017

Contractor Income: Umbrella Company

Our standard acceptability

Acceptable

Criteria definition:

Indicates if we can consider contractor income where the income paid to the applicant is paid via an umbrella company.

Our policy notes:

Family Building Society can potentially consider contractor income that is paid via an umbrella company.

We would treat income as we would a zero hours employee and look for a history of employment in that industry or role together with sight of the contractor's last two years' P60s or SA302s. Where applicable, we would also take into account deductions for 'employer' National Contributions (where these are paid for by the contractor) and the umbrella company charges when assessing affordability.

Last updated:

06 November 2018

Contractor Income: Zero Hours Contract

Our standard acceptability

Acceptable

Criteria definition:

Displays if we will accept Zero Hours Contract as an acceptable source of income for affordability purposes.

Our policy notes:

A track record demonstrating income must be provided covering no less than a 2 year period.

Last updated:

03 July 2017

Credit Checks with Equifax

Our standard acceptability

Yes

Criteria definition:

Indicates if we use Equifax as a credit reference agency when assessing applications.

Our policy notes:

We currently use Equifax for our credit search facility

Last updated:

20 April 2017

Credit Checks with Experian

Our standard acceptability

No

Criteria definition:

Indicates if we use Experian as a credit reference agency when assessing applications.

Our policy notes:

We currently don't use Experian for our credit search facility.

Last updated:

20 April 2017

Credit Checks with Transunion (formerly Callcredit)

Our standard acceptability

no

Criteria definition:

Indicates if we use Transunion (formerly Callcredit) as a credit reference agency when assessing applications.

Our policy notes:

We currently don't use Callcredit for our credit search facility

Last updated:

20 April 2017

Credit Scores?

Our standard acceptability

No

Criteria definition:

Indicates if we use 'credit scoring' to assess a client(s) mortgage application usually, at, agreement in principle (AIP) stage.

Our policy notes:

We don't credit score applications. Applications are assessed individually based on their own merit by underwriters.

Last updated:

20 April 2017

Criminal Convictions

Our standard acceptability

Acceptable

Criteria definition:

Indicates if we can potentially accept applicants that have a criminal record.

Our policy notes:

Family Building Society can potentially accept applicants with criminal convictions.

Last updated:

10 May 2018

Affordability Calculator

Find out how much your residential client may be able to borrow. To see affordability for a Buy to Let client, use our Buy to Let calculator

Find Your Local

Business Development Manager

Your Local BDM:

Sam Morrison

Working out of our head office, as our phone-based BDM in Epsom, Sam has a wealth of knowledge regarding our processes and criteria and covers a variety of postcodes across the UK.
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Your Local BDM:

Neil Cadwallader

Neil has over 19 years experience in Financial Services. Neil focuses around South Wales and the West of England area. Contact Neil for help with your clients' mortgages.
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Your Local BDM:

Stuart Heavens

Stuart focuses on the South Coast area. Contact Stuart for help with your clients' mortgages.
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Your Local BDM:

Amar Mashru

Amar focuses on the Central London area. Contact Amar for help with your clients' mortgages.
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Your Local BDM:

Arif Kara

Arif was previously a mortgage adviser, and focuses on North and West London. Contact Arif for help with your clients' mortgages.
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Your Local BDM:

Nathan Waller

Nathan, previously a mortgage broker, focuses on Cambridgeshire, East Sussex, Essex, Suffolk, Hertfordshire, Bedfordshire, Lincolnshire, Norfolk and Kent. Contact Nathan for help with your clients' mortgages.
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Your Local BDM:

Grace Bennett

Grace focuses around the West M25 area. Contact Grace for help with your clients' mortgages.
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Your Local BDM:

Gina England

Gina has a vast amount of experience with both simple and complex lending solutions. If you're in the East or West Midlands, please contact Gina for help with your clients' mortgages.
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Your Local BDM:

Paul Roberts

Paul has over 30 years' experience and focuses on the North (inc. M62 corridor), Yorkshire and the North East. Contact Paul for help with your clients' mortgages.
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We do not currently have a BDM covering your area. Please contact our Mortgage Helpdesk:

Opening hours: Monday - Friday: 9am - 5.30pm. Saturday: Closed

We may record any telephone calls we have with you in the interest of staff training, monitoring customer service or for security purposes.

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