About & Fees
We are committed to delivering flexible criteria and innovative products that help you make the most of your clients' circumstances, helping families work together, across generations, to achieve some of their lifetime financial goals.
More about us
Family Building Society is a trading name of National Counties Building Society. We are committed to the highest standards and service for our intermediaries and borrowers.
We are regulated by the Financial Conduct Authority and the Prudential Regulation Authority and are a member of the Building Societies Association.
We produce innovative products not available from other firms and we bring using a common sense approach to underwriting.
We've also won a variety of recent awards;
- What Mortgage Awards 2026 - Best Guarantor/Family Support Mortgage Lender (Winner)
- What Mortgage Awards 2026 - Best Remortgage Lender (Highly Commended)
- What Mortgage Awards 2026 - Best First Time Buyer Mortgage Provider (Highly Commended)
- Moneyfacts Awards 2026 - Best BDM Team (Winner)
- Knowledge Bank Awards 2026 - Legendary Lender (Winner)
Intermediary Fees
See our full application fees structure for intermediaries and clients here, including owner occupier, Buy to Let and expat applications across our range of products.
You'll also be able to see all our intermediary procuration fees, including product switches and further advances, and mortgage club submissions, as well as how we pay these fees.
Frequently Asked Questions
Have a question regarding Family Building Society services, products, criteria or processes? We may be able to answer your query before you take your next steps with us.
Due Diligence
We understand there are times when you need to know just that little bit more about who we are and what we do. Here you'll find some useful pointers to help you find out more about us.
Networks & Packagers
We understand broker networks and their important role in supporting independent intermediaries with the product offering available to their clients.
And if you're a mortgage packager, we're also keen to work closely with you to develop a partnership beneficial to you and your clients.