Criteria A-Z

As we manually underwrite our mortgages we’re much more flexible with our criteria than most. Using our common sense approach (and our ears!) means we can cater for a larger variety of life stages and circumstances for your clients than many other lender. 

Browse criteria by A-Z below or search criteria by keyword to find what you need.

Take a look at what we have to offer
Owner Occupier Criteria
Address History (Min UK address history needed)

Our standard acceptability

3

Criteria definition:

This is the required number of months we specify an applicant has to have had a UK address history for.

Our policy notes:

We require a three year UK address history.

Last updated:

16 September 2021

Advisor Own Application

Our standard acceptability

Acceptable

Criteria definition:

Indicates if we can potentially accept residential applications from an advisor wishing to apply for his or her own mortgage.

Our policy notes:

Family Building Society can accept applications from advisors applying for their own mortgage.

Last updated:

09 September 2019

Affordability Assessment: Additional Voluntary Pension Contributions

Our standard acceptability

Can Be Ignored

Criteria definition:

Indicates if we can potentially ignore additional voluntary pension contributions when assessing applicants expenditure for affordability purposes.

Our policy notes:

Family Building Society will ignore 'Additional Voluntary Pension Contributions' when assessing borrowers affordability.

Last updated:

10 May 2018

Affordability Assessment: Charitable Donations

Our standard acceptability

Can Be Ignored

Criteria definition:

Indicates if we can potentially ignore charitable donations when assessing applicants expenditure for affordability purposes.

Our policy notes:

Family Building Society will ignore 'Charitable Donations' when assessing borrowers affordability.

Last updated:

10 May 2018

Affordability Assessment: Child Care Vouchers

Our standard acceptability

Not Ignored

Criteria definition:

Indicates if we can potentially ignore childcare vouchers when assessing applicants expenditure for affordability purposes.

Our policy notes:

Family Building Society automatically allow for the cost of child care when assessing borrowers affordability. However, we will need to factor in the cost of nursery fees or school fees and these need to be declared at application.

Last updated:

06 November 2018

Affordability Assessment: Company Pension

Our standard acceptability

Can Be Ignored

Criteria definition:

Indicates if we can potentially ignore company pension contributions when assessing applicants expenditure for affordability purposes.

Our policy notes:

Family Building Society will ignore 'Company Pension Contributions' when assessing borrowers affordability.

Last updated:

10 May 2018

Affordability Assessment: Maintenance Payments

Our standard acceptability

Not Ignored

Criteria definition:

Indicates if we can potentially ignore maintenance payments when assessing applicants expenditure for affordability purposes.

Our policy notes:

Family Building Society will include 'Maintenance Payments' when assessing borrowers affordability.

Last updated:

10 May 2018

Affordability assessment: Non dependant household occupants ignored

Our standard acceptability

Can Be Ignored

Criteria definition:

Indicates if we can potentially ignore non-dependant household occupants when assessing applicants expenditure for affordability purposes.

Our policy notes:

Family Building Society will ignore non dependant household occupants when assessing borrower's affordability.

Last updated:

03 August 2022

Affordability assessment: Personal borrowing for self employed business purposes ignored

Our standard acceptability

Not Ignored

Criteria definition:

Indicates if we can potentially ignore personal borrowing for self employed business purposes when assessing borrowers affordability

Our policy notes:

Family Building Society will include personal borrowing for self employed business purposes when assessing borrowers affordability

Last updated:

22 February 2023

Affordability Assessment: Private Healthcare

Our standard acceptability

Can Be Ignored

Criteria definition:

Indicates if we can potentially ignore private health care premiums when assessing applicants expenditure for affordability purposes.

Our policy notes:

Family Building Society will ignore 'Private Healthcare Payments' when assessing borrowers affordability.

Last updated:

10 May 2018

Affordability Assessment: School Fees

Our standard acceptability

Not Ignored

Criteria definition:

Indicates if we can potentially ignore school fees when assessing applicants expenditure for affordability purposes.

Our policy notes:

Family Building Society will include 'School Fees' when assessing borrowers affordability.

Last updated:

10 May 2018

Affordability Assessment: Season Ticket Loans

Our standard acceptability

Can Be Ignored

Criteria definition:

Indicates if we can potentially ignore season ticket loans when assessing applicants expenditure for affordability purposes.

Our policy notes:

Family Building Society will ignore 'Season Ticket Loans' when assessing borrowers affordability.

Last updated:

10 May 2018

Affordability Assessment: Sharesave Schemes

Our standard acceptability

Can Be Ignored

Criteria definition:

Indicates if we can potentially ignore share save schemes when assessing applicants expenditure for affordability purposes.

Our policy notes:

Family Building Society will ignore 'Sharesave Schemes' when assessing borrowers affordability.

Last updated:

10 May 2018

Affordability Assessment: Student Loans

Our standard acceptability

Not Ignored

Criteria definition:

Indicates if we can potentially ignore student loans when assessing applicants expenditure for affordability purposes.

Our policy notes:

Family Building Society will include 'Student Loans' when assessing borrowers affordability.

Last updated:

10 May 2018

Age Limits: Interest Only Maximum Age at end of term

Our standard acceptability

89

Criteria definition:

Indicates the maximum age at the end of the mortgage term we could consider for an interest only application on residential applications

Our policy notes:

Family Building Society allows Interest-Only mortgages up until a maximum age of 89 for the oldest applicant. Please refer to the table located on the Maximum Mortgage Term Guidelines

Last updated:

04 July 2025

Age Limits: Maximum Age at End of Mortgage Term

Our standard acceptability

95

Criteria definition:

Indicates the absolute maximum age we might lend to. In summary 'Age Limits: Maximum Age at End of Mortgage Term' indicates the age we can potentially lend up until if you meet all required criteria.

Our policy notes:

The maximum age based on an 89 year old applying for an interest only mortgage is 94. The actual term for other ages depends on the age at application please refer to the table on the Maximum Mortgage Term Guidelines

The maximum age for a capital and interest repayment mortgage is 95 years.

Last updated:

04 July 2025

Age Limits: Maximum Age at End of Term for a Non Contributory Applicant

Our standard acceptability

89

Criteria definition:

Specifies the maximum age we can potentially accept for a non-contributing applicant. A non-contributing applicant is an applicant whose income is not factored into the affordability of the mortgage. 

Our policy notes:

Our normal mortgage term maximums apply whether an applicant contributes to the mortgage or not.

Last updated:

23 May 2017

Age Limits: Maximum Age AT POINT OF APPLICATION

Our standard acceptability

89

Criteria definition:

Indicates the maximum age (at the point of application) an applicant can be in order for them to be considered for an application with us.

Our policy notes:

The maximum age of each applicant should be no greater than 89 years old. Our maximum term at this age would be 5 years.

Last updated:

20 April 2017

Age Limits: Maximum Age at Term End Without Pension Proof ( max retirement age )

Our standard acceptability

70

Criteria definition:

Specifies the maximum age we might be able to accept before proof of acceptable pension income would be required. This figure can vary from applicant to applicant as it often depends upon other factors such as an applicant's planned retirement age. Therefore the value shown is the maximum age we may be able to lend to before pension proof would be required and assumes applicants planned retirement age is not sooner than our stated maximum.

Our policy notes:

We will usually only allow a mortgage term to age 70 where no pension income is being assessed.

Our outside policy allowances:

For non-manual roles we can consider earned income to age 75.

Last updated:

04 June 2025

Age Limits: Maximum age for self employed borrowers

Our standard acceptability

65

Criteria definition:

Specifies the maximum age we can potentially accept for a self employed borrower.  

Our policy notes:

Generally speaking we can only take self-employed income to the applicant's age 70 (normal retirement age) although we can sometimes go beyond this. 65 is generally the maximum age for a five year term.

Last updated:

03 August 2023

Affordability Calculator

Find out how much your residential client may be able to borrow. To see affordability for a Buy to Let client, use our Buy to Let calculator

Find Your Local

Business Development Manager

Your Local BDM:

Sam Morrison

Working out of our head office, as our phone-based BDM in Epsom, Sam has a wealth of knowledge regarding our processes and criteria and covers a variety of postcodes across the UK.
Edit my local BDM

Your Local BDM:

Neil Cadwallader

Neil has over 19 years experience in Financial Services from pensions and investments to mortgages. Neil focuses around South Wales and the West of England area. Contact Neil for help with your clients' mortgages.
Edit my local BDM

Your Local BDM:

Stuart Heavens

Stuart focuses on the South Coast area. Contact Stuart for help with your clients' mortgages.
Edit my local BDM

Your Local BDM:

Amar Mashru

Amar focuses on the Central London area. Contact Amar for help with your clients' mortgages.
Edit my local BDM

Your Local BDM:

Arif Kara

Arif was previously a mortgage adviser, and focuses on North and West London. Contact Arif for help with your clients' mortgages.
Edit my local BDM

Your Local BDM:

Nathan Waller

Nathan, previously a mortgage broker, focuses on Cambridgeshire, East Sussex, Essex, Suffolk, Hertfordshire, Bedfordshire, Lincolnshire, Norfolk and Kent. Contact Nathan for help with your clients' mortgages.
Edit my local BDM

Your Local BDM:

Grace Bennett

Grace focuses around the West M25 area. Contact Grace for help with your clients' mortgages.
Edit my local BDM

Your Local BDM:

Gina England

Gina has a vast amount of experience with both simple and complex lending solutions. If you're in the East or West Midlands, please contact Gina for help with your clients' mortgages.
Edit my local BDM

Your Local BDM:

Paul Roberts

Paul has over 30 years' experience and focuses on the North (inc. M62 corridor), Yorkshire and the North East. Contact Paul for help with your clients' mortgages.
Edit my local BDM

We do not currently have a BDM covering your area. Please contact our Mortgage Helpdesk:

Opening hours: Monday - Friday: 9am - 5.30pm. Saturday: Closed

We may record any telephone calls we have with you in the interest of staff training, monitoring customer service or for security purposes.

Edit my local BDM