Criteria A-Z

As we manually underwrite our mortgages we’re much more flexible with our criteria than most. Using our common sense approach (and our ears!) means we can cater for a larger variety of life stages and circumstances for your clients than many other lender. 

Browse criteria by A-Z below or search criteria by keyword to find what you need.

Take a look at what we have to offer
Owner Occupier Criteria
Offer expiry time (New Build)

Our standard acceptability

150

Criteria definition:

Displays the number of days a NEW BUILD mortgage offer is valid for.

Our policy notes:

Our offers are valid, as a standard, for five months for discounted products and three months for fixed rates (see our product guide).

Last updated:

05 September 2022

Offer expiry time (Standard - Remortgages)

Our standard acceptability

150

Criteria definition:

Displays the number of days a standard REMORTGAGE mortgage offer is valid for in DAYS.

Our policy notes:

Our offers are valid for five months, as a standard, for discounted products or three months (see our product guide) for fixed rates.

Last updated:

05 September 2022

Offer expiry time (Standard)

Our standard acceptability

150

Criteria definition:

Displays the number of days a STANDARD mortgage offer is valid for.

Our policy notes:

Our offers are valid for five months, as a standard, for discounted products or three months for fixed rates (see our product guide) .

Last updated:

05 September 2022

Offset Mortgages Available?

Our standard acceptability

Yes (subject to product availability)

Criteria definition:

Indicates if we offer residential offset mortgages (subject to product availability).

Our policy notes:

Family Building Society offers offset mortgages subject to product availability.

Last updated:

09 September 2019

Other Income: Bursary

Our standard acceptability

Not Acceptable

Criteria definition:

Indicates if we can accept Bursary as an acceptable source of income for affordability purposes.

Our policy notes:

We do not accept this as a source of income.

Last updated:

20 April 2017

Other Income: Foster Care Income

Our standard acceptability

Acceptable

Criteria definition:

Indicates if we can accept foster care income as an allowable income type for affordability purposes. For example, Mr & Mrs Jones receive £20,000 per year in foster care income and wish to apply for a mortgage based upon this income. 

Our policy notes:

Applicants whose main income is from fostering, and is therefore in essence the Applicant’s business, should be treated as self-employed. Their income must be assessed via their accounts or approved Tax Returns.

Last updated:

15 May 2017

Other Income: Income protection/Permanent Health Insurance

Our standard acceptability

Acceptable

Criteria definition:

Indicates if we can potentially accept Income protection/Permanent Health Insurance as an income type.

Our policy notes:

Family Building Society can potentially accept Income protection/Permanent Health Insurance as an income type.

Last updated:

16 September 2020

Other Income: Lodger Income

Our standard acceptability

Not Acceptable

Criteria definition:

Displays if we will potentially accept lodger income as an acceptable source of income for affordability purposes.

Our policy notes:

We do not accept this as a source of income.

Last updated:

20 April 2017

Other Income: Maintenance (not through the courts)

Our standard acceptability

Not Acceptable

Criteria definition:

Indicates if we can accept maintenance that is by verbal agreement between the separating parties as an acceptable source of income for affordability purposes. Specifically, maintenance that is not via court order, CSA assessment or similar.

Our policy notes:

We do not accept this as a source of income.

Last updated:

20 April 2017

Other Income: Maintenance (through the courts)

Our standard acceptability

Acceptable

Criteria definition:

Indicates if we can accept Maintenance (through the courts) as an acceptable source of income for affordability purposes.

Our policy notes:

We would accept this source of income providing we can evidence the payments received in the applicant's bank statements plus sight of the court order and this isn't the main source of their income.

Last updated:

03 July 2019

Other Income: Seafarer

Our standard acceptability

Acceptable

Criteria definition:

Indicates if we can consider Seafarer income as an allowable income type

Our policy notes:

Family Building Society will consider Seafarer income as an allowable income type

Last updated:

15 January 2021

Other Income: Stipend

Our standard acceptability

Not Acceptable

Criteria definition:

Indicates if we can accept stipend as an allowable income type for affordability purposes.

Our policy notes:

We do not accept this as a source of income.

Last updated:

20 April 2017

Overpayment facility as standard (percentage)

Our standard acceptability

10

Criteria definition:

Indicates the amount you can usually overpay (subject to product availability) without penalty.

Our policy notes:

Borrowers can overpay up to 10% without penalty.

Last updated:

23 May 2017

Affordability Calculator

Find out how much your residential client may be able to borrow. To see affordability for a Buy to Let client, use our Buy to Let calculator

Find Your Local

Business Development Manager

Your Local BDM:

Sam Morrison

Working out of our head office, as our phone-based BDM in Epsom, Sam has a wealth of knowledge regarding our processes and criteria and covers a variety of postcodes across the UK.
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Your Local BDM:

Neil Cadwallader

Neil has over 19 years experience in Financial Services from pensions and investments to mortgages. Neil focuses around South Wales and the West of England area. Contact Neil for help with your clients' mortgages.
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Your Local BDM:

Stuart Heavens

Stuart focuses on the South Coast area. Contact Stuart for help with your clients' mortgages.
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Your Local BDM:

Amar Mashru

Amar focuses on the Central London area. Contact Amar for help with your clients' mortgages.
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Your Local BDM:

Arif Kara

Arif was previously a mortgage adviser, and focuses on North and West London. Contact Arif for help with your clients' mortgages.
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Your Local BDM:

Nathan Waller

Nathan, previously a mortgage broker, focuses on Cambridgeshire, East Sussex, Essex, Suffolk, Hertfordshire, Bedfordshire, Lincolnshire, Norfolk and Kent. Contact Nathan for help with your clients' mortgages.
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Your Local BDM:

Grace Bennett

Grace focuses around the West M25 area. Contact Grace for help with your clients' mortgages.
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Your Local BDM:

Darren Deacon

Darren has over 28 years' Financial Services experience and focuses on both the East and West Midlands as well as the Southwest. Contact Darren for help with your clients' mortgages.
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Your Local BDM:

Paul Roberts

Paul has over 30 years' experience and focuses on the North (inc. M62 corridor), Yorkshire and the North East. Contact Paul for help with your clients' mortgages.
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We do not currently have a BDM covering your area. Please contact our Mortgage Helpdesk:

Opening hours: Monday - Friday: 9am - 5.30pm. Saturday: Closed

We may record any telephone calls we have with you in the interest of staff training, monitoring customer service or for security purposes.

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