News & product updates
Find out the latest news and updates from Family Building Society, including changes to products and criteria, as well as up coming events.
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Broker Survey - Tell us how we've been doing
05 December 2018You can share your feedback by taking our Broker SurveyRead more -
We’ve simplified our online application form
28 November 2018We’ve listened to your feedback and made some improvements to our Mortgage Hub, helping to speed up the online submission and enhance your online experience.Read more -
What do you think of our service? Share your feedback at Smart Money People
08 November 2018Please share your feedback of our service at Smart Money People. Smart Money People are the UK’s leading review and insight platform for the financial services industry.Read more -
We're implementing the new ESIS illustration
05 November 2018From 5 November we will switch from issuing a Key Facts Illustration (KFI) to a European Standardised Information Sheet (ESIS) for all regulated mortgages.Read more -
We've made changes to our product range, valuation fees and remortgage legal incentive
02 November 2018We’ve recently made some changes across our mortgage product range, reduced our valuation fees and now give your clients the option to nominate their own solicitor when remortgaging rather than using our own legal services.Read more
Affordability Calculator
Find out how much your residential client may be able to borrow. To see affordability for a Buy to Let client, use our Buy to Let calculator
Your Local BDM:
Michelle Parry-Bunter
Michelle has worked for the Society for over a decade and focuses on the South Coast. Contact Michelle for help with your clients' mortgages.
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Your Local BDM:
Nathan Waller
Nathan was previously a mortgage and protection adviser, and focuses on Essex and Kent. Contact Nathan for help with your clients' mortgages.
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Your Local BDM:
Charlotte Grimshaw
Charlotte has a background working with intermediaries within the Building Society sector and focuses around the West M25 area. Contact Charlotte for help with your clients' mortgages.
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Your Local BDM:
Darren Deacon
Darren has over 28 years' Financial Services experience and focuses on both the East & West Midlands. Contact Darren for help with your clients' mortgages.
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Your Local BDM:
Paul Roberts
Paul has over 30 years' experience and focuses on the North (inc. M62 corridor), Yorkshire & North East. Contact Paul for help with your clients' mortgages.
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We do not currently have a BDM covering your area. Please contact our Mortgage Helpdesk:
- 01372 744155
- 01372 745607
- mortgage.desk@familybsoc.co.uk
Opening hours: Mon - Fri: 8am - 5.30pm, Sat: 9am - noon
We may record any telephone calls we have with you in the interest of staff training, monitoring customer service or for security purposes.