News & product updates
Find out the latest news and updates from Family Building Society, including changes to products and criteria, as well as up coming events.
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'Legendary Lender Award' win!
28 January 2026We’re delighted to have won the ‘Legendary Lender Award’ as voted for by the Knowledge Bank teamRead more -
Rate reductions across OO range and enhanced HMO criteria
20 January 2026Press release - Family Building Society announces rate reductions across their Owner Occupier range, and enhanced their HMO criteriaRead more -
Important Changes to Mortgage Products - January 2026
20 January 2026From today, Tuesday 20 January, we've refreshed our product range pricing and enhanced our Buy to Let HMO criteria. Our HMO range now caters to properties with up to six bedrooms (previously four bedrooms).Read more -
Thank you for taking part in our Broker survey
16 January 2026Winner contacted for our Broker SurveyRead more -
Withdrawal of the Family Mortgage and change in proc fees
10 December 2025At 5pm on Monday 15 December, we'll be temporarily withdrawing our Family Mortgage product from sale.Read more
Affordability Calculator
Find out how much your residential client may be able to borrow. To see affordability for a Buy to Let client, use our Buy to Let calculator
Your Local BDM:
Sam Morrison
Working out of our head office, as our phone-based BDM in Epsom, Sam has a wealth of knowledge regarding our processes and criteria and covers a variety of postcodes across the UK.
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Your Local BDM:
Neil Cadwallader
Neil has over 19 years experience in Financial Services. Neil focuses around South Wales and the West of England area. Contact Neil for help with your clients' mortgages.
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Your Local BDM:
Stuart Heavens
Stuart focuses on the South Coast area. Contact Stuart for help with your clients' mortgages.
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Your Local BDM:
Amar Mashru
Amar focuses on the Central London area. Contact Amar for help with your clients' mortgages.
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Your Local BDM:
Arif Kara
Arif was previously a mortgage adviser, and focuses on North and West London. Contact Arif for help with your clients' mortgages.
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Your Local BDM:
Nathan Waller
Nathan, previously a mortgage broker, focuses on Cambridgeshire, East Sussex, Essex, Suffolk, Hertfordshire, Bedfordshire, Lincolnshire, Norfolk and Kent. Contact Nathan for help with your clients' mortgages.
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Your Local BDM:
Grace Bennett
Grace focuses around the West M25 area. Contact Grace for help with your clients' mortgages.
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Your Local BDM:
Gina England
Gina has a vast amount of experience with both simple and complex lending solutions. If you're in the East or West Midlands, please contact Gina for help with your clients' mortgages.
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Your Local BDM:
Paul Roberts
Paul has over 30 years' experience and focuses on the North (inc. M62 corridor), Yorkshire and the North East. Contact Paul for help with your clients' mortgages.
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We do not currently have a BDM covering your area. Please contact our Mortgage Helpdesk:
- 01372 744155
- 01372 745607
- mortgage.desk@familybsoc.co.uk
Opening hours: Monday - Friday: 9am - 5.30pm. Saturday: Closed
We may record any telephone calls we have with you in the interest of staff training, monitoring customer service or for security purposes.