News & product updates
Find out the latest news and updates from Family Building Society, including changes to products and criteria, as well as up coming events.
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We're expanding our criteria for new-build flats and houses
24 August 2026Family Building Society has enhanced its new-build lending criteria, including lending on flats up to 10 storeys, increasing LTV limits to 80% for flats and 90% for houses, and accepting builder incentives up to 5%. The changes provide greater flexibility and support more purchase and remortgage opportunities for new-build buyers.Read more -
Student lets now accepted under our HMO criteria
30 July 2026Family Building Society now accepts student let properties under its HMO criteria in approved locations: Birmingham, Cambridge, Cardiff, Leeds, London, Manchester, Newcastle, Oxford and York.Read more -
Family Building Society launches new online mortgage application platform
27 July 2026Press Release - Family Building Society has launched its new Mortgage Hub, an enhanced online application platform designed to make it easier and faster for brokers to manage mortgage cases from DIP through to completion.Read more -
Podcast series: Mortgage Solutions (July 2026)
27 July 2026All three parts of our Family assist podcast series with Mortgage Solutions are now available to watch.Read more -
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Our new Mortgage Hub is now live
27 July 2026We’re pleased to announce the launch of our brand-new Mortgage Hub, which has replaced our previous mortgage portal.Read more
Affordability Calculator
Find out how much your residential client may be able to borrow. To see affordability for a Buy to Let client, use our Buy to Let calculator
Your Local BDM:
Paul Ormonde
Paul focuses on the Central London area. Contact Paul for help with your clients' mortgages.
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Your Local BDM:
Kirsty Dancer
Kirsty has vast experience with both simple and complex lending solutions. If you're in the East or West Midlands, please contact Kirsty for help with your clients' mortgages.
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Your Local BDM:
Sam Byrne
Sam focuses around the Northern and Western Home Counties. Contact Sam for help with your clients' mortgages.
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Your Local BDM:
Sam Morrison
Working out of our head office, as our phone-based BDM in Epsom, Sam has a wealth of knowledge regarding our processes and criteria and covers a variety of postcodes across the UK.
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Your Local BDM:
Neil Cadwallader
Neil has over 19 years experience in Financial Services. Neil focuses around South Wales and the West of England area. Contact Neil for help with your clients' mortgages.
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Your Local BDM:
Stuart Heavens
Stuart focuses on the South Coast area. Contact Stuart for help with your clients' mortgages.
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Your Local BDM:
Arif Kara
Arif was previously a mortgage adviser, and focuses on North and West London. Contact Arif for help with your clients' mortgages.
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Your Local BDM:
Nathan Waller
Nathan, previously a mortgage broker, focuses on Cambridgeshire, East Sussex, Essex, Suffolk, Hertfordshire, Bedfordshire, Lincolnshire, Norfolk and Kent. Contact Nathan for help with your clients' mortgages.
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Your Local BDM:
Paul Roberts
Paul has over 30 years' experience and focuses on the North (inc. M62 corridor), Yorkshire and the North East. Contact Paul for help with your clients' mortgages.
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A new BDM will be covering your area soon. In the meantime, our experienced business support team are on hand to support you with any applications, case updates or any queries you may have.
- 03300 243407
- 01372 745607
- BDR@familybsoc.co.uk
Opening hours: Monday - Friday: 9am - 5.30pm. Saturday: Closed
We may record any telephone calls we have with you in the interest of staff training, monitoring customer service or for security purposes.