Criteria A-Z

As we manually underwrite our mortgages we’re much more flexible with our criteria than most. Using our common sense approach (and our ears!) means we can cater for a larger variety of life stages and circumstances for your clients than many other lender. 

Browse criteria by A-Z below or search criteria by keyword to find what you need.

Take a look at what we have to offer
Owner Occupier Criteria
Back to Back (Remortgage - Bridging)

Our standard acceptability

Not Acceptable

Criteria definition:

Back to back is typically where the vendor has owned the property for less than six months, or remortgages where they've owned the property for less than six months.

Back to Back (Remortgage - Bridging) indicates if we will accept applications where the customer has funded the purchase from a bridging loan and now wishes to mortgage the property.

Our policy notes:

We normally expect properties to have been owned at least 6 months.

Last updated:

03 July 2017

Back to back (Remortgage - Customer Funded)

Our standard acceptability

Not Acceptable

Criteria definition:

Back to back is typically where the vendor has owned the property for less than six months, or remortgages where they've owned the property for less than six months.

Back to back (Remortgage - Customer Funded), indicates if we can accept applications where the customer has funded the purchase from their own funds and now wish to mortgage the property.

Our policy notes:

The property must be owned at least six months in this situation.

Last updated:

03 July 2017

Back to back (Remortgage - Inherited)

Our standard acceptability

Acceptable

Criteria definition:

Back to back is typically where the vendor has owned the property for less than six months, or remortgages where they've owned the property for less than six months.

Back to back (Remortgage - Inherited) 
indicates if we will accept applications where the customer has inherited a property and now wish to mortgage it on a residential basis.

Our policy notes:

We will consider remortgages where an inherited property has been owned for less than 6 months.

Last updated:

03 July 2017

Back to back (Remortgage - Other)

Our standard acceptability

Not Acceptable

Criteria definition:

Back to back is typically where the vendor has owned the property for less than six months, or remortgages where they've owned the property for less than six months.

In the case of Back to back (Remortgage - Other) it indicates if we are able to potentially accept remortgage applications where the current owner has owned the property for less than 6 months and is now looking to remortgage for a reason other than due to the property being inherited, remortgaging having recently ported, to repay bridging finance or to mortgage having originally purchase the property for cash.

Our policy notes:

We do not accept back to back remortgages.

Last updated:

03 July 2017

Back to back (Remortgage - Ported)

Our standard acceptability

Not Acceptable

Criteria definition:

Back to back is typically where the vendor has owned the property for less than six months, or remortgages where they've owned the property for less than six months.

Back to back (Remortgage - Ported) 
indicates if we will accept applications where the customer has recently moved and ported their mortgage, their product has come to an end shortly after and they now wish to remortgage. For example, Jeff moved into his new property last month and ported his existing mortgage across so as to avoid an early repayment charge on his then-current mortgage. The current product, however, expires about a month after his move in date and so he would like to remortgage to a new lender in order to obtain a new product even though he has only been in the property for one month.

Our policy notes:

We do not accept back to back remortgages.

Last updated:

03 July 2017

Back to back (Sub Sale Purchase - Other)

Our standard acceptability

Not Acceptable

Criteria definition:

Back to back is typically where the vendor has owned the property for less than six months, or remortgages where they've owned the property for less than six months.

In the case of Back to back (Purchase - Other) it indicates if we are able to potentially accept applications for purchases where the current owner has owned the property for less than 6 months and is now wishing to sell for a reason other than due to a previous part exchange or a lender repossession.

Our policy notes:

The property must be owned at least six months.

Last updated:

03 July 2017

Back to back (Sub Sale Purchase - Part Exchange)

Our standard acceptability

Not Acceptable

Criteria definition:

Back to back is typically where the vendor has owned the property for less than six months, or remortgages where they've owned the property for less than six months.

In the case of Back to back (Purchase - Part Exchange), it indicates if we are able to potentially accept applications for purchases where the current owner took the property as a part exchange on a previous sale. An example would be where a builder sold a property to someone and took their property as a part exchange and now wishes to sell that property and the part exchange falls within the last 6 months.

Our policy notes:

We do not accept back to back remortgages.

Last updated:

03 July 2017

Back to back (Sub Sale Purchase - Repossessed)

Our standard acceptability

Not Acceptable

Criteria definition:

Back to back is typically where the vendor has owned the property for less than six months, or remortgages where they've owned the property for less than six months.

In the case of Back to back (Purchase - Repossessed), it indicates if we are able to potentially accept applications for purchases where the current owner is a lender that has repossessed the property being sold from the previous owner in the past 6 months. 

Our policy notes:

We would expect the property to have been owned at least six months.

Last updated:

03 July 2017

Benefit Income: Adoption Allowance

Our standard acceptability

Not Acceptable

Criteria definition:

Displays if we will accept Adoption Allowance as an acceptable source of income for affordability purposes.

Our policy notes:

We do not accept this as a source of income.

Last updated:

20 April 2017

Benefit Income: Attendance Allowance

Our standard acceptability

Not Acceptable

Criteria definition:

Displays if we will accept Attendance Allowance as an acceptable source of income for affordability purposes.

Our policy notes:

This source of income is not acceptable.

Last updated:

11 July 2017

Benefit Income: Carers Allowance

Our standard acceptability

Not Acceptable

Criteria definition:

Displays if we will accept Carers Allowance as an acceptable source of income for affordability purposes.

Our policy notes:

We do not accept this as a source of income.

Last updated:

20 April 2017

Benefit Income: Child Benefit

Our standard acceptability

Not Acceptable

Criteria definition:

Displays if we will accept Child Benefit as an acceptable source of income for affordability purposes.

Our policy notes:

We do not accept this as a source of income.

Last updated:

20 April 2017

Benefit Income: Child Tax Credits

Our standard acceptability

Not Acceptable

Criteria definition:

Indicates if we accept child tax credits as an allowable income type for affordability purposes. 

Our policy notes:

We do not accept this as a source of income.

Last updated:

20 April 2017

Benefit Income: Constant Attendance Allowance

Our standard acceptability

Not Acceptable

Criteria definition:

Displays if we will accept Constant Attendance Allowance as an acceptable source of income for affordability purposes.

Our policy notes:

These are not acceptable.

Last updated:

17 July 2017

Benefit Income: Disability Living Allowance (DLA)

Our standard acceptability

Not Acceptable

Criteria definition:

Displays if we will accept Disability Living Allowance as an acceptable source of income for affordability purposes.

Our policy notes:

We do not accept this as a source of income.

Last updated:

20 April 2017

Benefit Income: Employment and Support Allowance

Our standard acceptability

Not Acceptable

Criteria definition:

Displays if we will accept Employment and Support Allowance as an acceptable source of income for affordability purposes.

Our policy notes:

This source of income is not acceptable.

Last updated:

17 July 2017

Benefit Income: Guardian Allowance

Our standard acceptability

Not Acceptable

Criteria definition:

Displays if we will accept Guardian Allowance as an acceptable source of income for affordability purposes.

Our policy notes:

We will not accept this form of income.

Last updated:

03 July 2017

Benefit Income: Industrial Injuries Disablement Benefit

Our standard acceptability

Not Acceptable

Criteria definition:

Displays if we will accept Industrial Injuries Disablement Benefit as an acceptable source of income for affordability purposes.

Our policy notes:

We would not wish to take this source of income.

Last updated:

03 July 2017

Benefit Income: Personal Independence Payment (PIP)

Our standard acceptability

Not Acceptable

Criteria definition:

Displays if we will accept Personal Independence Payment as an acceptable source of income for affordability purposes.

Our policy notes:

We do not accept this as a source of income.

Last updated:

20 April 2017

Benefit Income: Universal Credit

Our standard acceptability

Not Acceptable

Criteria definition:

Displays if we will accept Universal Credit as an acceptable source of income for affordability purposes.

Our policy notes:

Family Building Society does not accept universal credit as an acceptable income type.

Last updated:

10 May 2018

Benefit Income: Working Tax Credits

Our standard acceptability

Not Acceptable

Criteria definition:

Indicates if we accept working tax credits as an allowable income type for affordability purposes. 

Our policy notes:

Unfortunately, this source of income is not acceptable.

Last updated:

08 May 2017

Buy for University (Student Mortgages)

Our standard acceptability

Not Offered

Criteria definition:

Indicates if we can potentially consider applications on a Buy for University Scheme. Buy for uni allows students to borrow up to 100% to buy a property and rent out rooms to meet the mortgage interest payments. Parents support the arrangement by being a joint borrower on the mortgage and by providing additional security if necessary

Our policy notes:

Family Building Society will not consider applications on a Buy for Uni Scheme

Last updated:

11 September 2020

Affordability Calculator

Find out how much your residential client may be able to borrow. To see affordability for a Buy to Let client, use our Buy to Let calculator

Find Your Local

Business Development Manager

Your Local BDM:

Sam Morrison

Working out of our head office, as our phone-based BDM in Epsom, Sam has a wealth of knowledge regarding our processes and criteria and covers a variety of postcodes across the UK.
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Your Local BDM:

Neil Cadwallader

Neil has over 19 years experience in Financial Services from pensions and investments to mortgages. Neil focuses around South Wales and the West of England area. Contact Neil for help with your clients' mortgages.
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Your Local BDM:

Stuart Heavens

Stuart focuses on the South Coast area. Contact Stuart for help with your clients' mortgages.
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Your Local BDM:

Amar Mashru

Amar focuses on the Central London area. Contact Amar for help with your clients' mortgages.
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Your Local BDM:

Arif Kara

Arif was previously a mortgage adviser, and focuses on North and West London. Contact Arif for help with your clients' mortgages.
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Your Local BDM:

Nathan Waller

Nathan, previously a mortgage broker, focuses on Cambridgeshire, East Sussex, Essex, Suffolk, Hertfordshire, Bedfordshire, Lincolnshire, Norfolk and Kent. Contact Nathan for help with your clients' mortgages.
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Your Local BDM:

Grace Bennett

Grace focuses around the West M25 area. Contact Grace for help with your clients' mortgages.
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Your Local BDM:

Darren Deacon

Darren has over 28 years' Financial Services experience and focuses on both the East and West Midlands as well as the Southwest. Contact Darren for help with your clients' mortgages.
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Your Local BDM:

Paul Roberts

Paul has over 30 years' experience and focuses on the North (inc. M62 corridor), Yorkshire and the North East. Contact Paul for help with your clients' mortgages.
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We do not currently have a BDM covering your area. Please contact our Mortgage Helpdesk:

Opening hours: Monday - Friday: 9am - 5.30pm. Saturday: Closed

We may record any telephone calls we have with you in the interest of staff training, monitoring customer service or for security purposes.

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