Criteria A-Z

As we manually underwrite our mortgages we’re much more flexible with our criteria than most. Using our common sense approach (and our ears!) means we can cater for a larger variety of life stages and circumstances for your clients than many other lender. 

Browse criteria by A-Z below or search criteria by keyword to find what you need.

Take a look at what we have to offer
Owner Occupier Criteria
Property Usage: Live/Work units

Our standard acceptability

Not Acceptable

Criteria definition:

Indicates if we can potentially accept applications on properties defined as Live/Work units.

Our policy notes:

This type of property is not acceptable.

Last updated:

03 July 2017

Property Usage: Mixed Use Residential / Commercial

Our standard acceptability

Not Acceptable

Criteria definition:

Indicates if we are able to potentially lend on properties that are classified as mixed use for both residential occupation and commercial use.

Our policy notes:

Family Building Society will not lend on properties that have mixed use commercial/residential.

Last updated:

07 November 2018

Property with acreage

Our standard acceptability

Not Acceptable

Criteria definition:

Indicates if we are potentially able to accept properties that have a significant amount of land (properties that have acreage).

Our policy notes:

These are not acceptable unless the land is separated from the main house' title. Valuations are assessed on the house and immediate gardens.

Last updated:

17 July 2017

Property with Age Restrictions / Retirement Properties

Our standard acceptability

Not Acceptable

Criteria definition:

Indicates if we are able to potentially accept applications from applicants who are looking to purchase a property that has an age restriction. For example, Mr Jones is looking to purchase a retirement apartment that can only be occupied by people who are at least 55 years of age.

Our policy notes:

Properties with restrictive covenants of this type are not acceptable.

Last updated:

11 July 2017

Property with Annex where Annex will be Let

Our standard acceptability

Not Acceptable

Criteria definition:

Indicates if we can potentially consider lending against a property that has an Annex and the Annex will be Let.

Our policy notes:

We do not accept properties where an annexe is let.

Last updated:

11 July 2017

Property with deck access

Our standard acceptability

Not Acceptable

Criteria definition:

Indicates if we can potentially accept properties that have deck access.

Our policy notes:

We do not accept this property type.

Last updated:

03 July 2017

Property with more than one kitchen

Our standard acceptability

Not Acceptable

Criteria definition:

Indicates if we are able to potentially accept an application where the security property has more than one kitchen. This is not the same as a property split into two or more units or a House of Multiple Occupation (HMO).

Our policy notes:

Properties with more than one kitchen are not normally acceptable.

Our outside policy allowances:

Consideration can be given where a property has a 'granny' annexe. These must be referred prior to submission on an application. Please provide the property address and any sales particulars (where applicable) for an underwriter to give consideration.

Last updated:

20 April 2017

Property with Restrictive Covenant Section 106

Our standard acceptability

Not Acceptable

Criteria definition:

Indicates if we are able to potentially accept applications on properties that are subject to a Section 106 restrictive covenant.

Our policy notes:

Unfortunately, the Society does not lend on properties with a restrictive covenant.

Last updated:

31 August 2017

Affordability Calculator

Find out how much your residential client may be able to borrow. To see affordability for a Buy to Let client, use our Buy to Let calculator

Find Your Local

Business Development Manager

Your Local BDM:

Sam Morrison

Working out of our head office, as our phone-based BDM in Epsom, Sam has a wealth of knowledge regarding our processes and criteria and covers a variety of postcodes across the UK.
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Your Local BDM:

Neil Cadwallader

Neil has over 19 years experience in Financial Services. Neil focuses around South Wales and the West of England area. Contact Neil for help with your clients' mortgages.
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Your Local BDM:

Stuart Heavens

Stuart focuses on the South Coast area. Contact Stuart for help with your clients' mortgages.
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Your Local BDM:

Amar Mashru

Amar focuses on the Central London area. Contact Amar for help with your clients' mortgages.
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Your Local BDM:

Arif Kara

Arif was previously a mortgage adviser, and focuses on North and West London. Contact Arif for help with your clients' mortgages.
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Your Local BDM:

Nathan Waller

Nathan, previously a mortgage broker, focuses on Cambridgeshire, East Sussex, Essex, Suffolk, Hertfordshire, Bedfordshire, Lincolnshire, Norfolk and Kent. Contact Nathan for help with your clients' mortgages.
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Your Local BDM:

Grace Bennett

Grace focuses around the West M25 area. Contact Grace for help with your clients' mortgages.
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Your Local BDM:

Gina England

Gina has a vast amount of experience with both simple and complex lending solutions. If you're in the East or West Midlands, please contact Gina for help with your clients' mortgages.
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Your Local BDM:

Paul Roberts

Paul has over 30 years' experience and focuses on the North (inc. M62 corridor), Yorkshire and the North East. Contact Paul for help with your clients' mortgages.
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We do not currently have a BDM covering your area. Please contact our Mortgage Helpdesk:

Opening hours: Monday - Friday: 9am - 5.30pm. Saturday: Closed

We may record any telephone calls we have with you in the interest of staff training, monitoring customer service or for security purposes.

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