Our new Mortgage Hub is coming soon

We’re pleased to announce that we’ll be replacing our current mortgage portal with a brand-new Mortgage Hub!

We believe our new Mortgage Hub will transform how you interact with us, offering you an efficient and user-friendly platform for managing your client applications, illustrations and DIPs.

Key benefits of the new Mortgage Hub include:

• Streamlined DIP to completion journey, creating a faster and smoother experience
• Real-time visibility of how your case is progressing
• Instant DIP certificates and the ability to copy information for multiple DIPs
• Illustration requests available
• Document upload facility for easier administrative tasks
• Secure messaging allowing you to get in touch with us directly about your case
• User-friendly design

Registration

When we launch the new Mortgage Hub you must register to create an account.

Previous registrations on the current mortgage portal will not allow access. Registration will be simple and we’ll provide more details on the registration process in due course.

Important! How will this impact you?

• You will not be able to submit new applications through the current mortgage portal once we launch the new Mortgage Hub
• The current mortgage portal will remain open for a short period to allow you to manage and download information on historic pipeline cases.
• Please bear in mind existing cases will not be viewable in the new Mortgage Hub so you must download any case information and documents from the current mortgage portal before it closes.

Further details on the launch of our new Mortgage Hub will be provided via email and on our website.