IMPORTANT CHANGES TO OUR MORTGAGE OFFERING

31 May 2019
You might already know that we haven’t offered new mortgages under our National Counties brand for some time now. Since December 2016, all new mortgages have only been available under our award winning Family Building Society brand. From today, if your client has a National Counties mortgage and wants to switch product or borrow more, they can now choose from our Family Building Society range of products.

Don’t forget that we'll still pay you a proc fee if your existing client decides to switch or borrow more with us.

We also no longer offer mortgage products that calculate interest annually. So if your client has an annual interest National Counties mortgage that’s coming to the end of its product term, they can now switch to a Family Building Society monthly interest mortgage. 

Applications currently with us for a National Counties switch or further advance, will continue to be progressed as normal. However, all applications made after 31 May will need to be submitted using a Family Building Society product.

Remember you can submit applications online using our Mortgage Hub.

We're doing this to simplify our proposition to our existing customers and give all borrowers access to products under our award winning Family Building Society brand.

If you have any questions about these changes have a look at our product switches and further advances page for more information or contact your local Business Development Manager.

Affordability Calculator

Find out how much your residential client may be able to borrow. To see affordability for a Buy to Let client, use our Buy to Let calculator

Find Your Local

Business Development Manager

Your Local BDM:

Arif Kara

Arif was previously a mortgage adviser, and focuses on North and West London. Contact Arif for help with your clients' mortgages.
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Your Local BDM:

Michelle Parry-Bunter

Michelle has worked for the Society for over a decade and focuses on the South Coast. Contact Michelle for help with your clients' mortgages.
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Your Local BDM:

Nathan Waller

Nathan was previously a mortgage and protection adviser, and focuses on Essex and Kent. Contact Nathan for help with your clients' mortgages.
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Your Local BDM:

Charlotte Grimshaw

Charlotte has a background working with intermediaries within the Building Society sector and focuses around the West M25 area. Contact Charlotte for help with your clients' mortgages.
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Your Local BDM:

Darren Deacon

Darren has over 28 years' Financial Services experience and focuses on both the East & West Midlands. Contact Darren for help with your clients' mortgages.
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Your Local BDM:

Paul Roberts

Paul has over 30 years' experience and focuses on the North (inc. M62 corridor), Yorkshire & North East. Contact Paul for help with your clients' mortgages.
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We do not currently have a BDM covering your area. Please contact our Mortgage Helpdesk:

Opening hours: Mon - Fri: 8am - 5.30pm, Sat: 9am - noon

We may record any telephone calls we have with you in the interest of staff training, monitoring customer service or for security purposes.

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