Important information: fixed rate mortgage product withdrawal from midday 4 Sept
Due to significant increases in swap rates, we're temporarily withdrawing all of our fixed rate products from sale. This will take effect from midday tomorrow, 4 September 2026. Our variable rate products, including tracker and discount mortgages, will remain available.
The deadline for receipt of applications for all withdrawn fixed rate mortgage products is:
- 12pm tomorrow, 4 September 2026
The fixed rate withdrawal will apply to:
- Purchase applications
- Remortgage applications
- Further advances
- Existing customer product switches*
*Existing customers who have recently received their upcoming maturity letter and product options remain eligible for withdrawn fixed rate products, up to 28 days from when the letter was issued.
Customers whose maturity letter was issued more than 28 days ago are no longer covered by this guarantee and will lose access to withdrawn products from 12pm tomorrow.
Return of fixed rates
We recognise the importance of fixed rate options and are working to introduce a new range of fixed rate mortgage products as soon as it is operationally possible. We'll let you know as soon as these become available.
Our team of BDMs now cover the whole of England, Wales and Scotland, and are all ready to answer your queries and guide you through the application process.
Affordability Calculator
Find out how much your residential client may be able to borrow. To see affordability for a Buy to Let client, use our Buy to Let calculator
Your Local BDM:
Kirsty Dancer
Your Local BDM:
Sam Byrne
Your Local BDM:
Sam Morrison
Your Local BDM:
Neil Cadwallader
Your Local BDM:
Stuart Heavens
Your Local BDM:
Arif Kara
Your Local BDM:
Nathan Waller
Your Local BDM:
Paul Roberts
A new BDM will be covering your area soon. In the meantime, our experienced business support team are on hand to support you with any applications, case updates or any queries you may have.
- 03300 243407
- 01372 745607
- BDR@familybsoc.co.uk
Opening hours: Monday - Friday: 9am - 5.30pm. Saturday: Closed
We may record any telephone calls we have with you in the interest of staff training, monitoring customer service or for security purposes.