Family Building Society launches new online mortgage application platform

27 Jul 2026

Family Building Society has launched its new Mortgage Hub, an enhanced online application platform designed to make it easier and faster for brokers to manage mortgage cases from DIP through to completion.
Key benefits of the new platform include:
  • Streamlined DIP to completion journey, creating a faster and smoother experience
  • Real-time visibility of case progression
  • Instant DIP certificates and the ability to copy information for multiple DIPs
  • Illustration requests available
  • Document upload facility for easier administrative tasks
  • Secure messaging allowing you to get in touch with us directly about your case
  • User-friendly design.

Darren Deacon, Head of Intermediary Sales, commented, “The launch of the new Mortgage Hub reflects our commitment to making the application process simpler, faster and more transparent for brokers. By improving the journey from DIP to completion, the platform will help brokers manage cases more efficiently while continuing to give them access to the personal service and manual underwriting they expect from us.”

Press release

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Kirsty Dancer

Kirsty has vast experience with both simple and complex lending solutions. If you're in the East or West Midlands, please contact Kirsty for help with your clients' mortgages.
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Sam Morrison

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Neil Cadwallader

Neil has over 19 years experience in Financial Services. Neil focuses around South Wales and the West of England area. Contact Neil for help with your clients' mortgages.
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Stuart Heavens

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Arif Kara

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Nathan Waller

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Paul Roberts

Paul has over 30 years' experience and focuses on the North (inc. M62 corridor), Yorkshire and the North East. Contact Paul for help with your clients' mortgages.
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