Coming soon - Our new Mortgage Hub

16 Jul 2026

We’re pleased to announce that we’ll be replacing our current mortgage portal with a brand-new Mortgage Hub!

We believe our new Mortgage Hub will transform how you interact with us, offering you an efficient and user-friendly platform for managing your client applications, illustrations and DIPs.

Key benefits of the new Mortgage Hub include:

  • Streamlined DIP to completion journey, creating a faster and smoother experience
  • Real-time visibility of how your case is progressing
  • Instant DIP certificates and the ability to copy information for multiple DIPs
  • Illustration requests available
  • Document upload facility for easier administrative tasks
  • Secure messaging allowing you to get in touch with us directly about your case
  • User-friendly design

Registration

When we launch the new Mortgage Hub you must register to create an account.

Previous registrations on the current mortgage portal will not allow access. Registration will be simple and we’ll provide more details on the registration process in due course.

Important! How will this impact you?

  • You will not be able to submit new applications through the current mortgage portal once we launch the new Mortgage Hub
  • The current mortgage portal will remain open for a short period to allow you to manage and download information on historic pipeline cases.
  • Please bear in mind existing cases will not be viewable in the new Mortgage Hub so you must download any case information and documents from the current mortgage portal before it closes.

Further details on the launch of our new Mortgage Hub will be provided via email and on our website.

Our team of BDMs and Mortgage Desk are available to answer any queries you may have.

Our new Mortgage Hub banner

Affordability Calculator

Find out how much your residential client may be able to borrow. To see affordability for a Buy to Let client, use our Buy to Let calculator

Find Your Local

Business Development Manager

Your Local BDM:

Sam Byrne

Sam focuses around the Northern and Western Home Counties. Contact Sam for help with your clients' mortgages.
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Your Local BDM:

Sam Morrison

Working out of our head office, as our phone-based BDM in Epsom, Sam has a wealth of knowledge regarding our processes and criteria and covers a variety of postcodes across the UK.
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Your Local BDM:

Neil Cadwallader

Neil has over 19 years experience in Financial Services. Neil focuses around South Wales and the West of England area. Contact Neil for help with your clients' mortgages.
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Your Local BDM:

Stuart Heavens

Stuart focuses on the South Coast area. Contact Stuart for help with your clients' mortgages.
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Your Local BDM:

Arif Kara

Arif was previously a mortgage adviser, and focuses on North and West London. Contact Arif for help with your clients' mortgages.
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Your Local BDM:

Nathan Waller

Nathan, previously a mortgage broker, focuses on Cambridgeshire, East Sussex, Essex, Suffolk, Hertfordshire, Bedfordshire, Lincolnshire, Norfolk and Kent. Contact Nathan for help with your clients' mortgages.
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Your Local BDM:

Paul Roberts

Paul has over 30 years' experience and focuses on the North (inc. M62 corridor), Yorkshire and the North East. Contact Paul for help with your clients' mortgages.
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A new BDM will be covering your area soon. In the meantime, our experienced business support team are on hand to support you with any applications, case updates or any queries you may have.

Opening hours: Monday - Friday: 9am - 5.30pm. Saturday: Closed

We may record any telephone calls we have with you in the interest of staff training, monitoring customer service or for security purposes.

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