Coming soon - Our new Mortgage Hub
We’re pleased to announce that we’ll be replacing our current mortgage portal with a brand-new Mortgage Hub!
We believe our new Mortgage Hub will transform how you interact with us, offering you an efficient and user-friendly platform for managing your client applications, illustrations and DIPs.
Key benefits of the new Mortgage Hub include:
- Streamlined DIP to completion journey, creating a faster and smoother experience
- Real-time visibility of how your case is progressing
- Instant DIP certificates and the ability to copy information for multiple DIPs
- Illustration requests available
- Document upload facility for easier administrative tasks
- Secure messaging allowing you to get in touch with us directly about your case
- User-friendly design
Registration
When we launch the new Mortgage Hub you must register to create an account.
Previous registrations on the current mortgage portal will not allow access. Registration will be simple and we’ll provide more details on the registration process in due course.
Important! How will this impact you?
- You will not be able to submit new applications through the current mortgage portal once we launch the new Mortgage Hub
- The current mortgage portal will remain open for a short period to allow you to manage and download information on historic pipeline cases.
- Please bear in mind existing cases will not be viewable in the new Mortgage Hub so you must download any case information and documents from the current mortgage portal before it closes.
Further details on the launch of our new Mortgage Hub will be provided via email and on our website.
Our team of BDMs and Mortgage Desk are available to answer any queries you may have.
Affordability Calculator
Find out how much your residential client may be able to borrow. To see affordability for a Buy to Let client, use our Buy to Let calculator
Your Local BDM:
Sam Byrne
Your Local BDM:
Sam Morrison
Your Local BDM:
Neil Cadwallader
Your Local BDM:
Stuart Heavens
Your Local BDM:
Arif Kara
Your Local BDM:
Nathan Waller
Your Local BDM:
Paul Roberts
A new BDM will be covering your area soon. In the meantime, our experienced business support team are on hand to support you with any applications, case updates or any queries you may have.
- 03300 243407
- 01372 745607
- BDR@familybsoc.co.uk
Opening hours: Monday - Friday: 9am - 5.30pm. Saturday: Closed
We may record any telephone calls we have with you in the interest of staff training, monitoring customer service or for security purposes.