Intermediary Business Outlook survey - Your chance to win £250*

9 Sep 2025

Please note: Our survey is now closed. 

Complete our Intermediary Business Outlook survey -Please note: Our survey is now closed share your thoughts and insights to be in for the chance to win £250*.

Why are we doing this?
"Without brokers we wouldn't have a business or a job" is a quote you'll often hear from our CEO, which is why it's so important to us to understand what your current business challenges are and what we can do to best serve you.

Results from the survey will provide us with real-life data on how the economic situation is currently affecting you and your clients, the types, quality and number of applications you receive, as well as your thoughts for the future.

We send out this survey every six months, using the insight gained to help inform key stakeholders and the wider mortgage industry of our brokers' views and give us a idea of current and future trends within the market. 

All responses will be anonymous. If you’d prefer your comments not be quoted in any material that we use to highlight the survey’s findings, you can opt out at the end of the survey.


Prize draw
As a thank you for completing the survey, you'll have the opportunity to enter a prize draw for a chance to win £250*. Instructions on how to enter are provided at the end of the survey. 



*Prize draw terms and conditions:

1. The closing date is Monday 29 September at 5pm.
2. Only one entry per person.
3. No purchase necessary.
4. Prize draws and competitions are only open to UK residents aged 18 years or over.
5. Employees of Family Building Society and their families are ineligible to enter.
6. The prize draw is £250 which can be paid by transfer to your bank account or by cheque.
7. The winner will be drawn randomly using a secure computer-based program under
independent supervision. The judge will oversee the draw and the judge’s decision is final.
8. Our website will be updated to confirm the draw has taken place no later than Monday 6 October 2025. We will not publish the winner’s name to maintain their anonymity.
Intermediary Business Outlook survey

Affordability Calculator

Find out how much your residential client may be able to borrow. To see affordability for a Buy to Let client, use our Buy to Let calculator

Find Your Local

Business Development Manager

Your Local BDM:

Sam Morrison

Working out of our head office, as our phone-based BDM in Epsom, Sam has a wealth of knowledge regarding our processes and criteria and covers a variety of postcodes across the UK.
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Your Local BDM:

Neil Cadwallader

Neil has over 19 years experience in Financial Services. Neil focuses around South Wales and the West of England area. Contact Neil for help with your clients' mortgages.
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Your Local BDM:

Stuart Heavens

Stuart focuses on the South Coast area. Contact Stuart for help with your clients' mortgages.
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Your Local BDM:

Amar Mashru

Amar focuses on the Central London area. Contact Amar for help with your clients' mortgages.
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Your Local BDM:

Arif Kara

Arif was previously a mortgage adviser, and focuses on North and West London. Contact Arif for help with your clients' mortgages.
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Your Local BDM:

Nathan Waller

Nathan, previously a mortgage broker, focuses on Cambridgeshire, East Sussex, Essex, Suffolk, Hertfordshire, Bedfordshire, Lincolnshire, Norfolk and Kent. Contact Nathan for help with your clients' mortgages.
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Your Local BDM:

Gina England

Gina has a vast amount of experience with both simple and complex lending solutions. If you're in the East or West Midlands, please contact Gina for help with your clients' mortgages.
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Your Local BDM:

Paul Roberts

Paul has over 30 years' experience and focuses on the North (inc. M62 corridor), Yorkshire and the North East. Contact Paul for help with your clients' mortgages.
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A new BDM will be covering your area soon. In the meantime, our experienced business support team are on hand to support you with any applications, case updates or any queries you may have.

Opening hours: Monday - Friday: 9am - 5.30pm. Saturday: Closed

We may record any telephone calls we have with you in the interest of staff training, monitoring customer service or for security purposes.

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