We really value your feedback, so please spare a few minutes to complete our short survey.

Each completed survey will be entered into a free prize draw for a chance to win £250*. You must complete the survey by 5pm on 17 September.

We have a team of BDMs ready, willing and able to answer any of your queries and guide you through the application process. If you don't have a BDM in your area, you can contact our dedicated Mortgage Desk.

* Prize draw terms and conditions
1. The prize draw closes at 5pm,17 September 2020.
2. UK residents only.
3. Only one entry per person.
4. Employees of Family Building Society and their families are ineligible to participate.
5. The prize is £250 which can be paid by cheque or by transfer to your bank account.
6. The winner will be drawn randomly using a secure computer based program under independent supervision. The judge will oversee the draw and the judge’s decision is final.
7. All completed surveys will be entered into a prize draw which will take place on 18 September.
8. The winner will be notified via email on 18 September 2020.