What do you think of our service?

Have you completed a case with us recently? If so, how would you rate our service?

We really value your feedback, so please spare a few minutes to complete our Broker Survey in conjunction with Smart Money People.

Each completed survey will be entered into a free prize draw for a chance to win a £250 Amazon voucher.
Terms and conditions apply*

Smart Money People is the UK’s number one review and insight platform for financial services. Your feedback can help us enhance our intermediary proposition and shape how we do business with you in the future.

If you have any questions or have a case you would like to discuss, please contact your local Business Development Manager or our Mortgage Desk.

* Prize Draw Terms and conditions
1. Only one entry per person.
2. This prize draw commences at 10:00 on 25 April 2019 and closes at 00:00 on 12 May 2019.
3. All completed surveys will be entered into a prize draw which will take place on 13 May 2019.
4. The winner will be selected at random after the closing date.
5. The prize for the winner is a £250 Amazon voucher. The prize is as stated and no cash or other alternatives will be offered.
6. The winner will be notified via email by 14 May 2019.
7. To obtain details of the winner please email marketing@familybsoc.co.uk within four weeks after the closing date.

Affordability Calculator

Find out how much your residential client may be able to borrow. To see affordability for a Buy to Let client, use our Buy to Let calculator

Find Your Local

Business Development Manager

Your Local BDM:

Sam Morrison

Working out of our head office, as our phone-based BDM in Epsom, Sam has a wealth of knowledge regarding our processes and criteria and covers a variety of postcodes across the UK.

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Your Local BDM:

Neil Cadwallader

Neil has over 19 years experience in Financial Services from pensions and investments to mortgages. Neil focuses around South Wales and the West of England area. Contact Neil for help with your clients' mortgages.

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Your Local BDM:

Stuart Heavens

Stuart focuses on the South Coast area. Contact Stuart for help with your clients' mortgages.

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Your Local BDM:

Amar Mashru

Amar focuses on the Central London area. Contact Amar for help with your clients' mortgages.

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Your Local BDM:

Arif Kara

Arif was previously a mortgage adviser, and focuses on North and West London. Contact Arif for help with your clients' mortgages.

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Your Local BDM:

Nathan Waller

Nathan, previously a mortgage broker, focuses on Cambridgeshire, East Sussex, Essex, Suffolk, Hertfordshire, Bedfordshire, Lincolnshire, Norfolk and Kent. Contact Nathan for help with your clients' mortgages.

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Your Local BDM:

Grace Bennett

Grace focuses around the West M25 area. Contact Grace for help with your clients' mortgages.

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Your Local BDM:

Gina England

Gina has a vast amount of experience with both simple and complex lending solutions. If you're in the East or West Midlands, please contact Gina for help with your clients' mortgages.

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Your Local BDM:

Paul Roberts

Paul has over 30 years' experience and focuses on the North (inc. M62 corridor), Yorkshire and the North East. Contact Paul for help with your clients' mortgages.

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We do not currently have a BDM covering your area. Please contact our Mortgage Helpdesk:

Opening hours: Monday - Friday: 9am - 5.30pm. Saturday: Closed

We may record any telephone calls we have with you in the interest of staff training, monitoring customer service or for security purposes.

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