We take a different approach to lending

At the Family Building Society, we do not believe in a ‘one size fits all’ approach to lending. We will work with you and listen to your client's story, and if we can help find a mortgage solution, we will.

So why choose us?

Speak to a person, not a computer: we don't rely on a computer to make our lending decisions, we use our ears!
Common sense approach: we underwrite mortgages individually and don't credit score.
Flexibility: we will consider unusual and complex cases. We deal with 'grey' not black and white.
Specialist lending and innovative product range: we lend to first time buyers, landlords, the self-employed, expats, and those in or nearing retirement.
Dedicated team: our Business Development Managers are on hand to offer advice and support and can work with you to find solutions for your clients' borrowing needs.

Award nomination

Our approach to lending has resulted in us being nominated in the ‘Mortgage Provider of the Year’ category at the MoneyAge awards 2018. The shortlist can be viewed here.

Winners will be announced on 18 October 2018. Watch this space!

If you have any questions or have a case you would like to discuss, please contact your local Business Development Manager or our Mortgage Desk.

Affordability Calculator

Find out how much your residential client may be able to borrow. To see affordability for a Buy to Let client, use our Buy to Let calculator

Find Your Local

Business Development Manager

Your Local BDM:

Sam Morrison

Working out of our head office, as our phone-based BDM in Epsom, Sam has a wealth of knowledge regarding our processes and criteria and covers a variety of postcodes across the UK.

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Your Local BDM:

Neil Cadwallader

Neil has over 19 years experience in Financial Services from pensions and investments to mortgages. Neil focuses around South Wales and the West of England area. Contact Neil for help with your clients' mortgages.

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Your Local BDM:

Stuart Heavens

Stuart focuses on the South Coast area. Contact Stuart for help with your clients' mortgages.

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Your Local BDM:

Amar Mashru

Amar focuses on the Central London area. Contact Amar for help with your clients' mortgages.

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Your Local BDM:

Arif Kara

Arif was previously a mortgage adviser, and focuses on North and West London. Contact Arif for help with your clients' mortgages.

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Your Local BDM:

Nathan Waller

Nathan, previously a mortgage broker, focuses on Cambridgeshire, East Sussex, Essex, Suffolk, Hertfordshire, Bedfordshire, Lincolnshire, Norfolk and Kent. Contact Nathan for help with your clients' mortgages.

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Your Local BDM:

Grace Bennett

Grace focuses around the West M25 area. Contact Grace for help with your clients' mortgages.

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Your Local BDM:

Darren Deacon

Darren has over 28 years' Financial Services experience and focuses on both the East and West Midlands as well as the Southwest. Contact Darren for help with your clients' mortgages.

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Your Local BDM:

Paul Roberts

Paul has over 30 years' experience and focuses on the North (inc. M62 corridor), Yorkshire and the North East. Contact Paul for help with your clients' mortgages.

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We do not currently have a BDM covering your area. Please contact our Mortgage Helpdesk:

Opening hours: Monday - Friday: 9am - 5.30pm. Saturday: Closed

We may record any telephone calls we have with you in the interest of staff training, monitoring customer service or for security purposes.

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