We'd love your feedback! Complete our broker survey to be in with a chance to win £250*.

We'd really appreciate it if you could take a few minutes to complete our Broker Survey in conjunction with Smart Money People, the UK’s number one review and insight platform for financial services.

Your feedback is important as it can help us improve our intermediary proposition and shape how we do business with you in the future.

Each completed survey will be entered into a free prize draw for a chance to win £250* and we'll donate £2 to Citizens Advice Epsom and Ewell for every response received. 

The survey will be closed at 5pm on Friday 20 December 2024 and we'll notify the winner by Friday 10 January 2025. 

* Prize draw terms and conditions

1. The closing date is 20 December 2024 at 5pm.
2. Only one entry per person.
3. No purchase necessary.
4. Prize draws and competitions are only open to UK residents aged 18 years or over.
5. Employees of Family Building Society and their families are ineligible to enter.
6. The prize draw is £250 which can be paid by transfer to your bank account or by cheque.
7. The winner will be drawn randomly using a secure computer-based program under independent supervision. The judge will oversee the draw and the judge's decision is final.
8. Our website will be updated to confirm the draw has taken place no later than Friday 10 January 2025. We will not publish the winner’s name to maintain their anonymity.