Great news on our proc fees!

5 Oct 2023

From today, Thursday 5 October we’re increasing proc fees for product transfers - matching what we pay for new business.

We appreciate the hard work that you, our intermediaries, do in this ever-changing interest rate environment.

With the new Consumer Duty regulations, we recognise that product transfers are becoming more and more complex. We feel you should be rewarded for the additional work this entails, especially in what continues to be a difficult market for many.

Our new product transfer fee scale (for directly authorised introducers and appointed representatives) is as follows:

Mortgage products Proc fees 
 Owner Occupier  0.40%
 Owner Occupier - Offset  0.50%
 Owner Occupier - Family Mortgage   0.55%
 Buy to Let (all products)  0.50%


Further information is available on our website, including our newly increased proc fees for submissions through mortgage clubs.

View our new proc fees here

Why choose us

  • No ‘computer says no’ underwriting – We’ll listen to your clients' stories and our human underwriters make a common-sense assessment based on the merits on each individual case.
  • No credit scoring – We offer tailored credit checks, taking a holistic view of your clients' finances, not just assessing a predefined set of criteria.
  • We lend to older clients - Unlike many mainstream lenders, we'll offer mortgages to people approaching or in retirement and will consider many sources of income such as pension pots. 

We have a team of BDMs ready, willing and able to answer any of your queries and guide you through the application process. If you don’t have a BDM in your area, you can contact our dedicated Mortgage Desk.

Thank you for your continued support.

Affordability Calculator

Find out how much your residential client may be able to borrow. To see affordability for a Buy to Let client, use our Buy to Let calculator

Find Your Local

Business Development Manager

Your Local BDM:

Sam Morrison

Working out of our head office, as our phone-based BDM in Epsom, Sam has a wealth of knowledge regarding our processes and criteria and covers a variety of postcodes across the UK.
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Your Local BDM:

Neil Cadwallader

Neil has over 19 years experience in Financial Services from pensions and investments to mortgages. Neil focuses around South Wales and the West of England area. Contact Neil for help with your clients' mortgages.
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Your Local BDM:

Stuart Heavens

Stuart focuses on the South Coast area. Contact Stuart for help with your clients' mortgages.
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Your Local BDM:

Amar Mashru

Amar focuses on the Central London area. Contact Amar for help with your clients' mortgages.
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Your Local BDM:

Arif Kara

Arif was previously a mortgage adviser, and focuses on North and West London. Contact Arif for help with your clients' mortgages.
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Your Local BDM:

Nathan Waller

Nathan, previously a mortgage broker, focuses on Cambridgeshire, East Sussex, Essex, Suffolk, Hertfordshire, Bedfordshire, Lincolnshire, Norfolk and Kent. Contact Nathan for help with your clients' mortgages.
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Your Local BDM:

Grace Bennett

Grace focuses around the West M25 area. Contact Grace for help with your clients' mortgages.
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Your Local BDM:

Darren Deacon

Darren has over 28 years' Financial Services experience and focuses on both the East and West Midlands as well as the Southwest. Contact Darren for help with your clients' mortgages.
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Your Local BDM:

Paul Roberts

Paul has over 30 years' experience and focuses on the North (inc. M62 corridor), Yorkshire and the North East. Contact Paul for help with your clients' mortgages.
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We do not currently have a BDM covering your area. Please contact our Mortgage Helpdesk:

Opening hours: Monday - Friday: 9am - 5.30pm. Saturday: Closed

We may record any telephone calls we have with you in the interest of staff training, monitoring customer service or for security purposes.

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