Temporary withdrawal of our fixed rate products
We pride ourselves in providing the best service possible.
Our commitment to you ensured we remained fully open through the pandemic and we recently extended completion deadlines to help you complete on your cases.
To maintain our high standards, we're taking the very rare decision, and at arguably the least disruptive time of the year, to temporarily withdraw our fixed rate mortgage products from 5pm Friday 12 August.
We'll accept applications for all withdrawn fixed rate products through our Mortgage Hub up to 5pm on Friday 12 August 2022. Products will remain on sale for existing borrower product switches and further advances.
That’s the bad news.
The good news is that we will return with a new set of products on Monday 5 September.
We know this is disappointing for you, but please bear with us for a very short period of time as we work on delivering you a brand new set of products for your underserved borrowers.
We have a team of BDMs ready, willing and able to answer any of your queries. If you don’t have a BDM in your area, you can contact our dedicated Mortgage Desk.
Affordability Calculator
Find out how much your residential client may be able to borrow. To see affordability for a Buy to Let client, use our Buy to Let calculator
Your Local BDM:
Sam Morrison
Your Local BDM:
Neil Cadwallader
Your Local BDM:
Stuart Heavens
Your Local BDM:
Amar Mashru
Your Local BDM:
Arif Kara
Your Local BDM:
Nathan Waller
Your Local BDM:
Grace Bennett
Your Local BDM:
Darren Deacon
Your Local BDM:
Paul Roberts
We do not currently have a BDM covering your area. Please contact our Mortgage Helpdesk:
- 01372 744155
- 01372 745607
- mortgage.desk@familybsoc.co.uk
Opening hours: Monday - Friday: 9am - 5.30pm. Saturday: Closed
We may record any telephone calls we have with you in the interest of staff training, monitoring customer service or for security purposes.