One size does not fit all

Has your client been rejected for a mortgage just because they were too old, or their 'story' was too complicated and didn't tick all the necessary boxes?

At Family Building Society, we're different. We want people to be excited about getting a mortgage and strive to help those who have been turned down by high street lenders.

How are we different?

Human underwriters – Instead of letting computers make our decisions, we use common sense based on the merits of each individual case.
No credit scoring – We offer tailored credit checks, taking a holistic view of your clients' finances, not just assessing a predefined set of criteria.
We have no set maximum loan amount.
We lend to older clients – We can offer mortgages up to the age 95 and will consider earned income up to the age of 70 and other sources beyond that such pension, investment and rental income.
Business development managers – Our team of BDMs are your first port of call for any new business enquiries, and are available to guide you through a Decision in Principle and the application process.

Find out more

For more information on our mortgage products, please visit our website or contact your local BDM or our mortgage desk.

Mortgage introducer awards 2021

We've been long listed for specialist lender of the year!

Why not vote for us now?

Affordability Calculator

Find out how much your residential client may be able to borrow. To see affordability for a Buy to Let client, use our Buy to Let calculator

Find Your Local

Business Development Manager

Your Local BDM:

Sam Morrison

Working out of our head office, as our phone-based BDM in Epsom, Sam has a wealth of knowledge regarding our processes and criteria and covers a variety of postcodes across the UK.

Edit my local BDM

Your Local BDM:

Neil Cadwallader

Neil has over 19 years experience in Financial Services from pensions and investments to mortgages. Neil focuses around South Wales and the West of England area. Contact Neil for help with your clients' mortgages.

Edit my local BDM

Your Local BDM:

Stuart Heavens

Stuart focuses on the South Coast area. Contact Stuart for help with your clients' mortgages.

Edit my local BDM

Your Local BDM:

Amar Mashru

Amar focuses on the Central London area. Contact Amar for help with your clients' mortgages.

Edit my local BDM

Your Local BDM:

Arif Kara

Arif was previously a mortgage adviser, and focuses on North and West London. Contact Arif for help with your clients' mortgages.

Edit my local BDM

Your Local BDM:

Nathan Waller

Nathan, previously a mortgage broker, focuses on Cambridgeshire, East Sussex, Essex, Suffolk, Hertfordshire, Bedfordshire, Lincolnshire, Norfolk and Kent. Contact Nathan for help with your clients' mortgages.

Edit my local BDM

Your Local BDM:

Grace Bennett

Grace focuses around the West M25 area. Contact Grace for help with your clients' mortgages.

Edit my local BDM

Your Local BDM:

Darren Deacon

Darren has over 28 years' Financial Services experience and focuses on both the East and West Midlands as well as the Southwest. Contact Darren for help with your clients' mortgages.

Edit my local BDM

Your Local BDM:

Paul Roberts

Paul has over 30 years' experience and focuses on the North (inc. M62 corridor), Yorkshire and the North East. Contact Paul for help with your clients' mortgages.

Edit my local BDM

We do not currently have a BDM covering your area. Please contact our Mortgage Helpdesk:

Opening hours: Monday - Friday: 9am - 5.30pm. Saturday: Closed

We may record any telephone calls we have with you in the interest of staff training, monitoring customer service or for security purposes.

Edit my local BDM