Important information on our mortgage products

28 Apr 2021

Mortgage product application deadline

On Wednesday 5 May 2021 we’ll be withdrawing and replacing the majority of our current mortgage products.

We will accept applications for all withdrawn products through our Mortgage Hub, or by paper, up to and including 5pm on Friday 7 May 2021. This means that any paper applications will need to be fully completed and sent to us ahead of this deadline in order to be received in time.

Full details of the new product range will be announced on 5 May 2021.

We have a team of BDMs ready, willing and able to answer any of your queries and guide you through the application process. If you don’t have a BDM in your area, you can contact our dedicated Mortgage Desk.


Complete our survey for a chance to win £250 smp-logo-purple_sml2

Have you completed a case with us recently? If so, how would you rate us?

We really value your feedback, so please spare a few minutes to complete our Broker Survey in conjunction with Smart Money People.

Each completed survey will be entered into a free prize draw for a chance to win £250*. You have until 5pm on 31 July to complete the survey and enter the prize draw.

* Prize draw terms and conditions

1. The prize draw closes at 5pm, 31 July 2021
2. UK residents only
3. Only one entry per person
4. Employees of Family Building Society and their families are ineligible to participate
5. The prize is £250 which can be paid by transfer to your bank account or by cheque
6. The winner will be drawn randomly using a secure computer based program under independent supervision. The judge will oversee the draw and the judge’s decision is final
7. All completed surveys will be entered into a prize draw which will take place on 2 August 2021
8. The winner will be notified by email on 3 August 2021
9. The winners name and county will be made available on request following the draw date by emailing marketing@familybsoc.co.uk. If you win and would like to withhold your name, please email us at the same address once you have entered the competition.

Affordability Calculator

Find out how much your residential client may be able to borrow. To see affordability for a Buy to Let client, use our Buy to Let calculator

Find Your Local

Business Development Manager

Your Local BDM:

Arif Kara

Arif was previously a mortgage adviser, and focuses on North and West London. Contact Arif for help with your clients' mortgages.
Edit my local BDM

Your Local BDM:

Michelle Parry-Bunter

Michelle has worked for the Society for over a decade and focuses on the South Coast. Contact Michelle for help with your clients' mortgages.
Edit my local BDM

Your Local BDM:

Nathan Waller

Nathan, previously a mortgage broker, focuses on Cambridgeshire, East Sussex, Essex, Suffolk, Hertfordshire, Bedfordshire, Lincolnshire, Norfolk and Kent. Contact Nathan for help with your clients' mortgages.
Edit my local BDM

Your Local BDM:

Grace Bennett

Grace focuses around the West M25 area. Contact Grace for help with your clients' mortgages.
Edit my local BDM

Your Local BDM:

Darren Deacon

Darren has over 28 years' Financial Services experience and focuses on both the East & West Midlands as well as the Southwest. Contact Darren for help with your clients' mortgages.
Edit my local BDM

Your Local BDM:

Paul Roberts

Paul has over 30 years' experience and focuses on the North (inc. M62 corridor), Yorkshire & North East. Contact Paul for help with your clients' mortgages.
Edit my local BDM

We do not currently have a BDM covering your area. Please contact our Mortgage Helpdesk:

Opening hours: Mon - Fri: 8am - 5.30pm, Sat: 9am - noon

We may record any telephone calls we have with you in the interest of staff training, monitoring customer service or for security purposes.

Edit my local BDM