Tell us how we can help you in these challenging times

30 Apr 2020

Doing mortgage business is tough right now. That’s why we want to know from you, the people at the sharp end, what we can do to get your business moving again.

This short survey will take you around five minutes to complete and will help us understand what lenders need to do now to support borrowers, and how we at Family Building Society can support your business.

In these difficult times, it’s important that we support our NHS, so to say ‘thank you’ to our frontline care workers and to you for completing the survey, we are going to donate up to £500 to the NHS Charities National Covid-19 Urgent Appeal.*

If you have any questions or have a case you would like to discuss, please contact your local Business Development Manager or our Mortgage Desk.

*If we get 25-49 replies we’ll donate £100, if we get 50-99 replies we’ll donate £250, and if we get 100 replies or more we’ll donate £500. The survey will be open until Friday 15 May.

Affordability Calculator

Find out how much your residential client may be able to borrow. To see affordability for a Buy to Let client, use our Buy to Let calculator

Find Your Local

Business Development Manager

Your Local BDM:

Arif Kara

Arif was previously a mortgage adviser, and focuses on North and West London. Contact Arif for help with your clients' mortgages.
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Your Local BDM:

Michelle Parry-Bunter

Michelle has worked for the Society for over a decade and focuses on the South Coast. Contact Michelle for help with your clients' mortgages.
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Your Local BDM:

Nathan Waller

Nathan was previously a mortgage and protection adviser, and focuses on Essex and Kent. Contact Nathan for help with your clients' mortgages.
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Your Local BDM:

Charlotte Grimshaw

Charlotte has a background working with intermediaries within the Building Society sector and focuses around the West M25 area. Contact Charlotte for help with your clients' mortgages.
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Your Local BDM:

Darren Deacon

Darren has over 28 years' Financial Services experience and focuses on both the East & West Midlands. Contact Darren for help with your clients' mortgages.
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Your Local BDM:

Paul Roberts

Paul has over 30 years' experience and focuses on the North (inc. M62 corridor), Yorkshire & North East. Contact Paul for help with your clients' mortgages.
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We do not currently have a BDM covering your area. Please contact our Mortgage Helpdesk:

Opening hours: Mon - Fri: 8am - 5.30pm, Sat: 9am - noon

We may record any telephone calls we have with you in the interest of staff training, monitoring customer service or for security purposes.

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