Contact us
Do you have a question regarding our criteria, an application, our products, our borrowing processes, fees or more?
If so please contact our Mortgage Desk or your BDM, call our Mortgage Helpdesk on 01372 744155 or send us an email.
Latest news and product updates
-
Complete our survey and enter the prize draw!
04 December 2024We'd love your feedback! Complete our broker survey to be in with a chance of winning £250*.Read more
Support from our expert team
Business Development Managers
Our BDMs are on hand to offer advice and support and can help find solutions for your clients' needs. The contact details of all our BDMs are listed in our 'Find Your Local Business Development Manager' tool, so try using our postcode search to find your local BDM.
Business Development Representatives
Our BDMs are supported by a dedicated team of Business Development Representatives, who can help you with any case updates, illustration or DIP requests. You can contact them on:
Telephone: 03300 243407 / Email: BDR@familybsoc.co.uk
If there are no BDMs covering your area, please contact our dedicated Mortgage Desk on 01372 744155, or make an online enquiry and one of our team will reply by email.
Your Local BDM:
Amar Mashru
Your Local BDM:
Arif Kara
Your Local BDM:
Darren Deacon
Your Local BDM:
Grace Bennett
Your Local BDM:
Nathan Waller
Your Local BDM:
Neil Cadwallader
Your Local BDM:
Paul Roberts
Your Local BDM:
Sam Morrison
Your Local BDM:
Stuart Heavens
We do not currently have a BDM covering your area. Please contact our Mortgage Helpdesk:
- 01372 744155
- 01372 745607
- mortgage.desk@familybsoc.co.uk
Opening hours: Monday - Friday: 9am - 5.30pm. Saturday: Closed
We may record any telephone calls we have with you in the interest of staff training, monitoring customer service or for security purposes.
Our mortgage helpdesk
If you have any questions that you're unable to find answers to on our website, or if you'd like to discuss your client's mortgage requirements, please contact our dedicated Mortgage Desk, or make an online enquiry and one of our team will reply by email.
Mortgage helpdesk details
Email: mortgage.desk@familybsoc.co.uk
Tel: 01372 744155
Fax: 01372 745607
Opening hours: Monday - Friday: 9am - 5.30pm. Saturday: closed
We may record any telephone calls we have with you in the interest of staff training, monitoring customer
service or for security purposes.
If you'd like to receive regular updates from us on our products and services including new product launches, please register for our email updates.
Secure messaging
As the security of customers’ data is of paramount importance to us, we’ve chosen to provide you with an additional, secure method of communication via our Secure Messaging portal. Powered by Mimecast, the Secure Messaging portal offers a safe and straightforward way for us to discuss customer or account specific information with you, securely send you electronic files, or securely receive electronic files from you (as an additional option to our Secure Document Upload form).