Intermediary Business Outlook survey

"Without brokers we wouldn't have a business or a job" is a quote you'll often hear from our CEO, which is why it's so important to us to understand what your current business challenges are and what we can do to best serve you.

Results from the survey will provide us with real-life data on how the economic situation is currently affecting you and your clients, the types, quality and number of applications you receive, as well as your thoughts for the future.

We send out this survey every six months, using the insight gained to help inform key stakeholders and the wider mortgage industry of our brokers' views and give us an idea of current and future trends within the market. 

All responses will be anonymous. If you’d prefer your comments not be quoted in any material that we use to highlight the survey’s findings, you can opt out at the end of the survey.

Take part in the survey

*Prize draw terms and conditions:

1. The closing date is Friday 10 April 2026 at 5pm.
2. Only one entry per person.
3. No purchase necessary.
4. Prize draws and competitions are only open to UK residents aged 18 years or over.
5. Employees of Family Building Society and their families are ineligible to enter.
6. The prize draw is £250 which can be paid by transfer to your bank account or by cheque.
7. The winner will be drawn randomly using a secure computer-based program under independent supervision. The judge will oversee the draw and the judge’s decision is final.
8. Our website will be updated to confirm the draw has taken place no later than Friday 24 April 2026. We will not publish the winner’s name to maintain their anonymity.