Intermediary Business Outlook survey

"Without brokers we wouldn't have a mortgage business or a job" is a quote you'll often here from our CEO, which is why it's so important to us to understand what your current business challenges are and what we can do to best serve you. 

As a mutual organisation, we really value your feedback and would like to offer you the chance to win £250*. Details on how to enter are provided at at the end of the survey.

Results for the survey will provide us with real-life data on how the economic situation is currently affecting you as a broker, the types, quality and number of applications you receive, as well as your thoughts for the future.

We'll be sending out this survey every 6 months, using the insight gained to help inform key stakeholders and the wider mortgage industry of your views.

All responses will be anonymous. If you’d prefer your comments not be quoted in any material that we use to highlight the survey’s findings, you can opt out at the end of the survey.

Click here to take part

*Prize draw terms and conditions:

1. The closing date is Monday 23 September 2024 at 5pm.
2. Only one entry per person.
3. No purchase necessary.
4. Prize draws and competitions are only open to UK residents aged 18 years or over.
5. Employees of Family Building Society and their families are ineligible to enter.
6. The prize draw is £250 which can be paid by transfer to your bank account or by cheque.
7. The winner will be drawn randomly using a secure computer-based program under independent supervision. The judge will oversee the draw and the judge’s decision is final.
8. Our website will be updated to confirm the draw has taken place no later than Monday 7 October 2024. We will not publish the winner’s name to maintain their anonymity.