Intermediary Business Outlook survey
Share your thoughts and you could win £250*

"Without brokers we wouldn't have a business or a job" is a quote you'll often hear from our CEO, which is why it's so important to us to understand what your current business challenges are and what we can do to best serve you.
Results from the survey will provide us with real-life data on how the economic situation is currently affecting you and your clients, the types, quality and number of applications you receive, as well as your thoughts for the future.
We send out this survey every 6 months, using the insight gained to help inform key stakeholders and the wider mortgage industry of our brokers' views and give us a idea of current and future trends within the market.
All responses will be anonymous. If you’d prefer your comments not be quoted in any material that we use to highlight the survey’s findings, you can opt out at the end of the survey.
*Prize draw terms and conditions:
1. The closing date is Monday 21 April 2025 at 5pm.
2. Only one entry per person.
3. No purchase necessary.
4. Prize draws and competitions are only open to UK residents aged 18 years or over.
5. Employees of Family Building Society and their families are ineligible to enter.
6. The prize draw is £250 which can be paid by transfer to your bank account or by cheque.
7. The winner will be drawn randomly using a secure computer-based program under independent supervision. The judge will oversee the draw and the judge’s decision is final.
8. Our website will be updated to confirm the draw has taken place no later than Monday 28 April 2025. We will not publish the winner’s name to maintain their anonymity.
Criteria checker
Can we help your client? Use our tool to find out.
Simply type your criteria to see our levels of acceptance and flexibility.
Your Local BDM:
Sam Morrison
Your Local BDM:
Neil Cadwallader
Your Local BDM:
Stuart Heavens
Your Local BDM:
Amar Mashru
Your Local BDM:
Arif Kara
Your Local BDM:
Nathan Waller
Your Local BDM:
Grace Bennett
Your Local BDM:
Gina England
Your Local BDM:
Paul Roberts
We do not currently have a BDM covering your area. Please contact our Mortgage Helpdesk:
- 01372 744155
- 01372 745607
- mortgage.desk@familybsoc.co.uk
Opening hours: Monday - Friday: 9am - 5.30pm. Saturday: Closed
We may record any telephone calls we have with you in the interest of staff training, monitoring customer service or for security purposes.