We are currently experiencing some problems with our system that allows borrowers to pay their new mortgage application fees. We’re working on fixing this as a priority. In the meantime, we will email your client to ask them to call our mortgage desk where they'll be able to make payments over the phone. We apologise for any inconvenience caused.
The Family Building Society accepts applications from intermediaries who have provided advice and a personal recommendation on regulated mortgages, provided that they are directly authorised by the FCA or indirectly authorised as an Appointed Representative of an FCA authorised firm. With effect from 21 March 2016, we will only accept applications from intermediaries who are also registered with the FCA as a Consumer Buy to Let arranger or adviser.