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What do you think of our service? Share your feedback at Smart Money People
8 Nov 2018
Have you completed a case with us recently? If so, how did we do?
Please share your feedback of our service at Smart Money People
Leaving your feedback should not take longer than 5 minutes and you'll receive a £5 Amazon voucher for your time.
Smart Money People are the UK’s leading review and insight platform for the financial services industry. Your feedback can help shape how lenders do business with intermediaries in the future.
If you have any questions or have a case you would like to discuss, please contact your local Business Development Manager or our Mortgage Desk.
Please share your feedback of our service at Smart Money People
Leaving your feedback should not take longer than 5 minutes and you'll receive a £5 Amazon voucher for your time.
Smart Money People are the UK’s leading review and insight platform for the financial services industry. Your feedback can help shape how lenders do business with intermediaries in the future.

If you have any questions or have a case you would like to discuss, please contact your local Business Development Manager or our Mortgage Desk.
Affordability Calculator
Find out how much your residential client may be able to borrow. To see affordability for a Buy to Let client, use our Buy to Let calculator
Your Local BDM:
Arif Kara
Arif was previously a mortgage adviser, and focuses on North and West London. Contact Arif for help with your clients' mortgages.
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Your Local BDM:
Michelle Parry-Bunter
Michelle has worked for the Society for over a decade and focuses on the South Coast. Contact Michelle for help with your clients' mortgages.
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Your Local BDM:
Nathan Waller
Nathan was previously a mortgage and protection adviser, and focuses on Essex and Kent. Contact Nathan for help with your clients' mortgages.
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Your Local BDM:
Charlotte Grimshaw
Charlotte has a background working with intermediaries within the Building Society sector and focuses around the West M25 area. Contact Charlotte for help with your clients' mortgages.
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Your Local BDM:
Darren Deacon
Darren has over 28 years' Financial Services experience and focuses on both the East & West Midlands. Contact Darren for help with your clients' mortgages.
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Your Local BDM:
Paul Roberts
Paul has over 30 years' experience and focuses on the North (inc. M62 corridor), Yorkshire & North East. Contact Paul for help with your clients' mortgages.
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We do not currently have a BDM covering your area. Please contact our Mortgage Helpdesk:
- 01372 744155
- 01372 745607
- mortgage.desk@familybsoc.co.uk
Opening hours: Mon - Fri: 8am - 5.30pm, Sat: 9am - noon
We may record any telephone calls we have with you in the interest of staff training, monitoring customer service or for security purposes.