If you have any questions that you're unable to find answers to on this website, or if you'd like to discuss your client's mortgage requirements, please contact our dedicated Mortgage Desk.
Alternatively, you can speak with the key contact in your area, or complete our contact form and one of our team will reply by email.
Our opening hours are Our contact details are:
Mon - Thurs: 8am - 6pm E: firstname.lastname@example.org
Fri: 8am - 5.30pm T: 01372 744155
Sat: 9am - 12pm F: 01372 745607
Please note, from 4 September our opening hours will change to Monday - Friday, 8am - 5.30pm and Saturday, 9am - 12pm.
If you'd like to receive regular updates from us on our products and services including new product launches, please register for our email updates
Should you wish to securely send documents to a particular team within our Society, please complete the short Secure Document Upload form
As the security of customers’ data is of paramount importance to us, we’ve chosen to provide brokers with an additional, secure method of communication via our Secure Messaging portal. Powered by Mimecast, the Secure Messaging portal offers a safe and straightforward way for us to discuss customer or account specific information with you, securely send you electronic files, or securely receive electronic files from you (as an additional option to our Secure Document Upload form). For more information, click here
If you have an enquiry, please complete this form and you will receive an emailed response normally within one business day.
Intermediary Enquiry Form
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We may record telephone calls in the interest of staff training, monitoring customer service or for security purposes.